The Vanguard: Classic Cowboy Hat Inspired by Western Movie Legends

Our special rolled sweatband finish is crafted to seal the edge of the sweatband by rolling the face (polished part of the leather) to the underside. This technique is meticulously designed to prevent sweat from hardening the sweatband over time, ensuring a comfortable fit in the long run. Besides enhancing comfort, this classic finish also contributes to the hat's longevity, making it a functional and stylish choice for your custom hat.

The lapel button on our hats is not only a stylish accent but also a functional feature. It allows you to attach your hat to your lapel on windy days, ensuring it remains secure without sacrificing style. The lapel button is a subtle addition that embodies practical elegance, providing a solution to keeping your hat in place while on the go.

Ventilation holes are a functional feature designed to provide better airflow and keep your head cool, especially on warm days. Strategically placed around the crown of the hat, these small perforations allow air to circulate, reducing sweat and promoting a comfortable wearing experience. They are a perfect blend of practicality and design, ensuring your custom hat is suited for outdoor adventures while maintaining a polished appearance.

Use a soft measuring tape or a piece of string and a ruler. Wrap the tape or string around your head, about 1/8 inch above your ear, across the mid-forehead, completely circling your head. Hold the tape firmly, but not too tight.

Typically, if you find that a hat presses or feels tight on your forehead and at the back of your head, but you notice a gap or space above your ears, it's an indication that you might have a "long oval" head shape. On the other hand, if a hat fits snugly all around without any noticeable gaps, you likely have a "regular oval" head shape.

For a personalized fit recommendation, measure both the length of your head (from forehead to the back) and its width (from ear to ear). Share these measurements with our team, and we'll guide you to the ideal fit based on our extensive experience.

Don't worry! We offer a satisfaction guarantee and are committed to helping you find the perfect fit. Contact our customer service for assistance.

Absolutely! We pride ourselves on offering a wide range of sizes. Please contact our customer service for more information on ordering a hat outside of our standard sizes.

Yes, you can! There are several methods for making a hat smaller if it's too big. These include using hat sizers or inserts, or adding a bit of foam under the sweatband.

Yes, you can! Please refer to our return policy for specific details. We are committed to ensuring you get a hat that fits perfectly and meets your style requirements.

Always handle your hat by the brim, not the crown, to maintain its shape. Keep it stored in a cool, dry place, preferably in a hat box that supports both the brim and crown. Avoid exposing your hat to heat from stoves, radiators, lamps, and car windows, as these can cause a hat to shrink.

Unfortunately, it's not accurate to use the size of another hat for sizing without a special instrument called a measuring ring. The most reliable way to find your size is to measure your head's circumference using a flexible measuring tape. If you're still unsure about your size, don't hesitate to reach out to our customer service team for help.

If you're unsure about the size, consider our gift cards. This way, the recipient can measure their own size and select their preferred style.

Generally, adult head sizes do not change. However, changes in weight, hairstyles, and age can result in minor changes. If you haven't measured your head in a while, it might be a good idea to do so before ordering your next hat.

If your measurements fall in between two sizes, we generally recommend going for the larger size. A slightly larger hat will be more comfortable and can be adjusted for a better fit.

Yes, we do offer custom sizing for customers who do not fit within our standard size range. Please contact our customer service team for more information.

Most of our hat styles are available in a wide range of sizes. However, there may be some exceptions due to the design or materials of the hat. Please check the product details for each hat.

Yes, hat sizes are unisex and are based on the circumference of your head. However, the style and fit of certain hats may be designed with a specific gender in mind.

If you have thick or voluminous hair, you may want to consider ordering a slightly larger size. However, each individual is different, so it's best to take a measurement with your typical hairstyle to be sure.

Complimentary hat box

Your hat will amble its way to you, carefully nestled within a wonderfully tough hat box.

Not only is this box sturdy and lightweight for easy transport, but it's also the perfect choice for keeping your new hat safe and secure, especially if you intend to store it for longer periods of time.

Organic Cotton Protective Bag

All hat orders come with a complimentary organic cotton protective bag—perfect for protecting your hat and keeping it clean!

This bag is perfect for preserving the life of your new hat, keeping it looking fresh wear after wear. Constructed from ecofriendly organic cotton, you know your hat is in good hands with this added layer of protection.

Processing

We usually require a 3-5 weeks to prepare your hat.

Transit time

As soon as we send your order, you will immediately receive a shipping notification email with your shipment's tracking number as well free SMS updates throughout the delivery process.

Estimated delivery times:

• North America: 3-5 business days
• Europe: 1-5 business days
• Australia, New Zealand, and Oceania: 3-7 business days
• Asia Pacific: 3-7 business days
• Latin America and the Caribbean: 5-20 business days
• North Africa and the Middle East: 4-14 business days
• Sub-Saharan Africa: 14-20 business days

General Instructions

Handle with care for longer product life.
Cleaning by a professional only.

Caring for your hat

Each hat ships with an insert that details suggested care information.

For further information or assistance, please refer to our Product Care section or Contact us.

General Terms

We allow returns, exchanges, or store credit up to 30 calendar days after delivery. Please use our dedicated customer portal available in our customer service menu to submit and manage your requests. You can also call +30 (211) 001 - 1910 or email customer.service@hnc-hatworks.com for return authorization before shipping your hat back to us. Additional information is available during the checkout process or on the FAQs section.

Conditions

Returned hats must meet the below requirements in order to be accepted for a refund:

• All items must be in original condition with original tags attached. Items that have been worn, used, altered or damaged will not be accepted.
• Custom or personalized hats are final sale and cannot be returned.

Exchanges

• Custom Items: Restocking Fee (per item) 25%
• Non-Custom Items: Free

Returns for Refund

• Non-Custom Items: A restocking fee (per item) of 25% and a return fee of 25 EUR will be applied

Returns for Store Credit

• All Eligible Items: Free